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Get in touch with us.

Returns Policy

Due to the intimate nature of FEMCUP being a personal menstrual product, we are unable
to offer any returns. You are welcome to change your mind & get a refund if your order
hasn’t yet shipped. Please email sales@fem-cup.com to confirm if we have shipped.
If you have any questions prior to ordering, please feel free to reach out by email and we
will be able to advise which products would be best for you

Packaging

Your FEMCUP orders are packaged in a discreet cardboard box (recycled of course!) and
are shipped from our warehouse to your door! To minimize any additional waste for our
world, we have conveniently printed our Instructions For Use (LINK) on the side of the
inner tube.

Shipping & Delivery

At FEMCUP our priority is for your purchase to reach you as quickly as possible. Orders will be shipped next working day from date placed. When you place your order, you will receive your confirmation email. Please check everything is correct. The next email from FEMCUP will have dispatch details as well as tracking details, where possible, for every package we dispatch which gives everyone peace of mind.
Postal charges vary depending on where you are in the world. Wherever you order from globally, rest assured you will know exactly where your package is and the date it is due
for delivery.
UK Delivery – £4.95
International – varies
Within UK, delivery will take 2-3 days. Europe may take up to 10 days, depending on location. International shipping may take from 10-25 days, again depending on location. All locations outside of UK and some of the European Union are subject to additional import fees and taxes. Please be aware that this is an additional fee that you as the purchaser will incur when collecting your goods.